Terms & Conditions
View our complete range of terms and conditions for interacting with 6HEAD.
Booking Policy
Reservation Confirmation & Cancellation Policy
If you cancel within 24 hours of your reservation, arrive with fewer guests than booked, or do not attend, a $50 per person fee will apply. For bookings with a set menu or beverage package, the final guest count confirmed 24 hours prior will be charged as a minimum. Different cancellation policies may apply to group bookings (50+ guests), function spaces, venue buyouts and other special event bookings.
Service & Surcharge
A 10% service charge applies to all bookings of 8 or more guests and is distributed to our wait staff as a gratuity for their service. On Sundays and public holidays, a surcharge of $5 per person applies – except when the service charge is in effect. Additional fees may apply to all card transactions, with rates varying by card type and payment method. Please note, third-party processing fees (e.g., PayPal, Stripe, or in-store terminals) are non-refundable in the event of a cancellation.
Private Dining Rooms & Minimum Spend
When reserving a private or semi-private dining room or space, it is necessary to adhere to the minimum spend requirements. The minimum spend is exclusively applicable to food and beverages and does not encompass any additional fees or charges, such as the 10% service charge and the $5 per person Sunday/Public Holiday surcharge. In the event that the minimum spend is not attained, you have the option to supplement the balance by purchasing food and beverages. Alternatively, a room hire fee will be implemented to fulfil the minimum spend requirement.
BYO & Cakeage
We regret to inform you that outside beverages are not permitted at our establishment. As we are a fully licensed venue, we proudly provide an extensive selection of wines and beverages through our comprehensive list. We appreciate your understanding and look forward to offering you our exceptional range of libations to complement your dining experience. Should you choose to bring your own cake, please note that a cakeage fee of $6 per person will be applicable.
Set Menus and Beverage Packages
For group bookings consisting of 13 guests or more, it is necessary to select one of the thoughtfully curated set menus offered by 6HEAD. Additionally, bookings with 13 guests or more are required to choose a beverage package or pre-select wines from the comprehensive 6HEAD wine list. Failure to preselect beverages may result in unavailability on the day of the reservation, as such selections are subject to availability. Please note that all menu items and prices are subject to change to ensure alignment with seasonal availability. It is important to mention that beverage packages will commence at the scheduled start time of your reservation.
Arrival and Seating Durations
Kindly emphasise to your guests the importance of arriving slightly ahead of your agreed time so that you can enjoy your meal within the confirmed time period. We recommend you arrive 15 minutes prior to your seating time. Please note that alternative seating durations may be implemented on special event days. We understand that unexpected circumstances may arise; however, in order to accommodate all guests, we can only hold your reservation and table for a maximum of 15 minutes beyond the scheduled reservation time. Regrettably, should you arrive more than 15 minutes late, your table may be released to ensure a smooth operation and minimise any inconvenience to other guests.
Requested Seating & Capacity
We acknowledge and appreciate your seating preferences and we make every effort to accommodate them; however, we cannot guarantee specific seating arrangements. Kindly understand that for groups exceeding 12 guests, it may be necessary to allocate seating across multiple tables.
Discounts & Promotions
Discounts and promotions may not be combined with other promotional offers and require a minimum purchase of a main course. Some promotions may require a dine in reservation. All discount and promotional decisions are made at the discretion of the Venue Manager.
Pet Policy
To ensure comfort for all guests, pets are not permitted at 6HEAD. We welcome certified assistance animals, but no other pets are permitted on the premises.
Gift Cards
Physical Gift Cards
- The gift card can only be used at 6HEAD restaurants. It’s value can be used as full or part payments of your bill when dining.
- The card cannot be exchanged for change and no change is given. Any balances remaining on the card can be used for future purchases.
- The card expires 36 months from purchase date and any balances remaining on the card will no longer be available.
- You can check the balance of your card at 6HEAD or by phone or email.
- Like cash, if this card is lost or stolen, it cannot be replaced.
Digital Gift Cards
- Booking is essential at 6HEAD. Please provide the voucher number when booking. E-gift cards cannot be used on New Year’s Eve, Valentine’s Day or the date of special events. Not to be used in conjunction with any other offer. The voucher is non-refundable and change will not be given.
Shipping for Physical Items
- As we ship Australia wide, in some cases deliveries can take up to 7 business days to be completed. Please account for this lead time when purchasing physical items for delivery from our online store.
Have Questions?
For any enquiries, please contact us.
Competition / Promotion Terms
E-Gift Voucher Promotion 2026
- The complimentary bottle of wine voucher is issued with every e-gift voucher over the value of $300, purchased from 6HEAD’s website until 30th June 2026, and expires at midnight 90 days from date of the e-gift voucher purchase (redemption period).
- The complimentary bottle of wine must be consumed in-venue within the redemption period and only redeemable with the purchase of any food item.
- Offer limited to 2023 Wild Terra Shiraz.
- This voucher is not redeemable for cash and is inclusive of GST.
- Not valid with any other specials or promotions.
- The voucher is not redeemable on special event days such as Melbourne Cup, New Year’s Eve, Valentine’s Day, Mother’s Day, or Father’s Day.
- Drink responsibly.
Dining Experience Voucher Promotion 2026
- The complimentary bottle of wine voucher is issued with every Iconic Tomahawk Dining Experience voucher valued $395, purchased from Hunter & Barrel’s website until 30th June 2026, and expires at midnight 90 days from date of the dining experience voucher purchase (redemption period).
- The complimentary bottle of wine must be consumed in-venue within the redemption period and only redeemable with the purchase of any food item.
- Offer limited to 2023 Wild Terra Shiraz.
- This voucher is not redeemable for cash and is inclusive of GST.
- Not valid with any other specials or promotions.
- The voucher is not redeemable on special event days such as Melbourne Cup, New Year’s Eve, Valentine’s Day, Mother’s Day, or Father’s Day.
- Drink responsibly.
Dining Experience Voucher Terms
Iconic Tomahawk Experience with Wine (Sharing menu for two)
- This dining experience voucher can be used at any of 6HEAD restaurants in Australia within 12 months from the purchase date.
- The expiry date is clearly identified on the voucher.
- It cannot be reloaded or topped up.
- The dining experience entitles you to enjoy our Iconic Tomahawk Experience with Wine for two people featuring Artisan Bread, Wagyu Charcuterie, Wagyu Beef Tartare, 1.5kg Collinson & Co Tomahawk, Wagyu Fat Delice, and a glass of house selected wine, beer or soft drink.
- The dining experience menu is subject to seasonal changes.
- You will be notified of any subsequent changes at the commencement of the dining experience.
- Any menu items consumed that are not explicitly included in the specified dining experience are charged in addition to those items offered within the dining experience at the conclusion of the dining experience.
- The dining experience voucher cannot be exchanged for cash, another dining experience voucher, or gift voucher, and no change or credit note is given for amounts not spent by menu choices within the dining experience.
- If lost or stolen, the voucher cannot be redeemed or replaced.
- Dining experience vouchers are not redeemable on special event days.
- Not valid with any other specials or promotions.
- The dining experience is conditional upon 6HEAD’s terms and conditions advertised on its website at the time your booking is confirmed.
- Bookings are not finalised until you have received a booking confirmation email.
- Change to your reservation date must be made 48 hours prior to the existing scheduled start time of your dining experience.
- Guests are welcome to reschedule directly with the venue however, the new date must fall within the dining experience voucher expiration period of 12 months from purchase.
- Bookings are recommended to be made at least three weeks in advance. If you would like to book a dining experience during peak times (such as weekends or holidays), you should book further in advance.
Iconic Seafood Experience with Wine (Sharing menu for two)
- This dining experience voucher can be used at any of 6HEAD restaurants in Australia within 12 months from the purchase date.
- The expiry date is clearly identified on the voucher.
- It cannot be reloaded or topped up.
- The dining experience entitles you to enjoy our Iconic Seafood Experience with Wine for two people featuring Artisan Bread, Appellation Oysters 1/2 Dozen, Yellowfin Tuna, Skull Island Prawns, Toothfish, Brussels Sprouts, Wagyu Fat Delice, and a glass of house selected wine, beer or soft drink.
- The dining experience menu is subject to seasonal changes.
- You will be notified of any subsequent changes at the commencement of the dining experience.
- Any menu items consumed that are not explicitly included in the specified dining experience are charged in addition to those items offered within the dining experience at the conclusion of the dining experience.
- The dining experience voucher cannot be exchanged for cash, another dining experience voucher, or gift voucher, and no change or credit note is given for amounts not spent by menu choices within the dining experience.
- If lost or stolen, the voucher cannot be redeemed or replaced.
- Dining experience vouchers are not redeemable on special event days.
- Not valid with any other specials or promotions.
- The dining experience is conditional upon 6HEAD’s terms and conditions advertised on its website at the time your booking is confirmed.
- Bookings are not finalised until you have received a booking confirmation email.
- Change to your reservation date must be made 48 hours prior to the existing scheduled start time of your dining experience.
- Guests are welcome to reschedule directly with the venue however, the new date must fall within the dining experience voucher expiration period of 12 months from purchase.
- Bookings are recommended to be made at least three weeks in advance.
- If you would like to book a dining experience during peak times (such as weekends or holidays), you should book further in advance.
6 Course Tasting Experience Sharing Menu for Two
- This dining experience voucher can be used at any of 6HEAD restaurants in Australia within 12 months from the purchase date.
- The expiry date is clearly identified on the voucher.
- It cannot be reloaded or topped up.
- The dining experience entitles you to enjoy our 6 Course Tasting Experience for Two with Wine featuring artisan bread, wagyu charcuterie, Hokkaido scallop ceviche, calamari, stracciatella, eye of rump steak, pistachio bombe, and two glasses of house selected red or white wine each.
- The dining experience menu is subject to seasonal changes.
- You will be notified of any subsequent changes at the commencement of the dining experience.
- Any menu items consumed that are not explicitly included in the specified dining experience are charged in addition to those items offered within the dining experience at the conclusion of the dining experience.
- The dining experience voucher cannot be exchanged for cash, another dining experience voucher, or gift voucher, and no change or credit note is given for amounts not spent by menu choices within the dining experience.
- If lost or stolen, the voucher cannot be redeemed or replaced.
- Dining experience vouchers are not redeemable on special event days.
- Not valid with any other specials or promotions.
- The dining experience is conditional upon 6HEAD’s terms and conditions advertised on its website at the time your booking is confirmed.
- Bookings are not finalised until you have received a booking confirmation email.
- Change to your reservation date must be made 48 hours prior to the existing scheduled start time of your dining experience.
- Guests are welcome to reschedule directly with the venue, however, the new date must fall within the dining experience voucher expiration period of 12 months from purchase.
- Bookings are recommended to be made at least three weeks in advance.
- If you would like to book a dining experience during peak times (such as weekends or holidays), you should book further in advance.
Three Course Lunch Experience Sharing Menu for Two
- This dining experience voucher can be used at any of 6HEAD restaurants in Australia within 12 months from the purchase date.
- The expiry date is clearly identified on the voucher.
- It cannot be reloaded or topped up.
- The dining experience entitles you to enjoy our Three Course Lunch Experience for Two featuring Hokkaido scallop ceviche, stracciatella, eye of rump steak, pomme purée, Brussels sprouts, and pistachio bombe.
- The dining experience menu is subject to seasonal changes.
- You will be notified of any subsequent changes at the commencement of the dining experience.
- Any menu items consumed that are not explicitly included in the specified dining experience are charged in addition to those items offered within the dining experience at the conclusion of the dining experience.
- The dining experience voucher cannot be exchanged for cash, another dining experience voucher, or gift voucher, and no change or credit note is given for amounts not spent by menu choices within the dining experience.
- If lost or stolen, the voucher cannot be redeemed or replaced.
- Dining experience vouchers are not redeemable on special event days.
- Not valid with any other specials or promotions.
- The dining experience is conditional upon 6HEAD’s terms and conditions advertised on its website at the time your booking is confirmed.
- Bookings are not finalised until you have received a booking confirmation email.
- Change to your reservation date must be made 48 hours prior to the existing scheduled start time of your dining experience.
- Guests are welcome to reschedule directly with the venue, however, the new date must fall within the dining experience voucher expiration period of 12 months from purchase.
- Bookings are recommended to be made at least three weeks in advance.
- If you would like to book a dining experience during peak times (such as weekends or holidays), you should book further in advance.